Legal

Terms of Service

Effective January 2026

Introduction

Welcome to MapHawk. By using our local visibility management services you agree to the following terms and conditions. Please read them carefully before proceeding.


Services Provided

MapHawk provides local visibility management services including Google Business Profile management, Apple Business Connect management, Bing Places management, citation and directory management, review growth strategy, website build and management, profile protection and monitoring, competitive monitoring, and monthly reporting. All services begin once full payment is received.


Payment Terms

MapHawk operates on a monthly prepaid subscription model. Services will be delivered according to the agreed scope after payment confirmation. Your card will be charged on the same date each month corresponding to your start date.


Credit Card Authorization

By providing your credit card information you authorize MapHawk to charge your card monthly for ongoing services until you cancel your subscription as outlined in the Cancellation Policy section. This authorization serves as your consent for recurring billing.


No Refund Policy

Due to the nature of our services all payments are final and non-refundable. Once payment is processed it cannot be reversed or refunded including in cases of service dissatisfaction or cancellation.


Cancellation Policy

You may cancel your subscription at any time by providing written notice at least one business day prior to your next billing date. Cancellation requests must be emailed to team@maphawk.co. Failure to provide timely notice will result in automatic renewal and billing for the next cycle.


Results Disclaimer

While MapHawk works to improve your local visibility and online presence we cannot guarantee specific rankings, traffic, leads, or business outcomes. Results vary based on platform algorithms and external factors beyond our control.


Client Responsibilities

Clients must provide accurate, complete, and timely information necessary to perform the agreed services including platform account access and business details. Delays caused by missing or incorrect client input do not qualify for refunds or service credits.


Terms Modification

MapHawk reserves the right to modify these Terms of Service at any time. Updates will be posted on our website and take effect immediately upon posting. It is your responsibility to review these terms regularly.


Contact Information

If you have questions or concerns regarding these Terms of Service please contact us at team@maphawk.co or by phone at 740-688-6705.